Anonymous
map-marker North Las Vegas, Nevada

Useless Service Review

Had the same problem took our money did nothing. Any clue on how to get money back
View full review
Caliph Vwv

Direct Mortgage Counseling or Direct Home Counseling THEY ARE CROOKS

I got a telephone call from them, even though I didn't think I would qualify, they said I would because I was retired and on a fixed income. 6 months later after repeated failures to call me back, they had nothing to offer me except over $12,000. MORE IN FEES and still nothing to sign verifying anything. Unfortunately there is a realtor listed in the California Registrar of Realtors and he is going to suffer one more law suit and a complaint with the State of California. I urge anyone reading this, who has had a problem with them to register a complaint with the State of California and maybe the State can stop him.
View full review
Loss:
$4500
Damion Jzg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker La Mirada, California

Refund

After working with the Sr Loan Negotiator for over a year where he was to get us modified nothing was done. We kept getting the run around, and never keeping his promis to get back to us with answers. So we decided to stop the provess. According to the contract he was to refund us the deposit that we put down in 5 days. It has been 3 weeks and he has not returned our calls or our money. This is a scam company. I am now having to use the services of the reator board and taking to the news services to show what a scam this place is and that he is a scam artest.
View full review
Loss:
$1750
Kaneshia Qzd

Scammed

we also were told in a written guarntee that our money would be held in an escrow account, and we would be fully refunded if they could not provide a loan modification as promised. $3500.00 was paid agaist our better judgement, and now 4 months later, unpaid mortgage, due to their advice, bad credit, and an offer for loan modification no where near what they promised. waiting for refund, if we don't get it, we will take them to court! anyone have real names of who is in charge at this company?? just want this nightmare not to happpen to anyone else
View full review
Loss:
$3500
Anonymous
map-marker San Diego, California

Scammed on a loan refinance

Direct Mortgage Counseling convinced us to pay them $3,000 against our better judgement to refinance a home loan that was upside down. We proceeded as they provided a written guarantee of a refund and said that the money would be held in an escrow account. Charles Smith of Direct Mortgage Counseling will not take our calls, return our messages or refund our money, even after they sent us a release form to sign for the refund. I checked with our loan provider and there was very little effort made by Direct Mortgage Counseling over a 5 month period to complete the refinance. This company is scamming people for money.
View full review
Loss:
$3000
25 comments
Guest

i have one better with these people, our mortgage company told us they were great and we should use them, based on that we took both to court and won, and now we are on our way to superior court

Guest

Report to the Federal Trade Commission. we did. FTC contacted us and told us they are prosecuting them.

Guest

same thing happened to us. we should start a class action suit against them

Guest
reply icon Replying to comment of Guest-808409

I have a civil suite against b of a for legitimizing them as well as DMC. File a complaint with the DRE. if you want more info my email is mkdi@***.com

Guest
reply icon Replying to comment of Guest-814127

Thank you for listing your personal email. I'm gathering ALL the complaints I can and then I'm going to pursue EVERY possible channel to get our money back.

I'm one of many who sent Direct Loan Counseling (same company) $3,000 with the 'guarantee'

that my deposit would be returned if they don't get me a loan modification or if I want to cancel our contract. Needless to say, i've gotten no response and no money. I've started an email account for this project. You will get an email from sourgrapes4DLC@***.com.

Please write me back with any information I need to pursue some kind of action against DLC. Right now I don't know what that will be - lawyers? consumer watchdog programs?

- any ideas welcome.

I look forward to pooling our knowledge and group power to get all our money back. Susan

Guest

I too have been scammed by these liars. They promised that I had been approved, took my money and then failed to produce. They will not honor their money back guarantee and will not return my phone calls or emails.

Haneefah Avx
reply icon Replying to comment of Guest-791500

us too. i think we should start a class action suit, i'm sure there are quite of few of us out there.

Guest

david kashani aka david anderson (https://www.facebook.com/david.kashani.9?fref=ts this is a link to his Facebook page) is a scam artist and head of direct home counseling he is in charge of all operations and uses a fake name to get by. HE HAS NOT STOPPED PRANK CALLING ME FOR 6 MONTHS AND I AM HOPING THIS WILL GET HIS ATTENTION IF NOT MY NEXT STEP IS TO REPORT HIM TO THE FBI FOR THE SCAME HE IS RUNNING!! BE AWARE CHARLES SMITH IS A MADE UP NAME AND IS A SCAM THESE PEOPLE WILL SCAM YOU!!

Guest

We also were scammed. They promised results, took our money, did not produce, and now are refusing to make good on their money back guarantee.

Guest

Direct Mortgage saved my home... Anyone who is complaining about them is probably a bitter disgruntled employee.

The real problem is the banking system. It's very white washed.

I can tell these guys are diligently working. They real made a difference in my life...

View more comments (24)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article